Careers at AC&C

At AC&C, our strength is our staff. We offer a wide variety of career opportunities, from entry to supervisory levels. We take great pride in hiring qualified applicants for the very important jobs available at AC&C. Listed below are Job Opportunities currently available. Please click on the Job Title to see the Descriptions and Qualifications.

Apply for an AC&C Job Posting:

To apply for any of our positions below, please print and fill-out our Job Application and mail, fax or scan and e-mail the completed application along with your resume and cover letter to:

Animal Care & Control of NYC
Attn: Human Resources
11 Park Place, Suite 805
New York, NY 10007
Fax: 212.442.2066
E-mail: hr@nycacc.org


Job Opportunities

Admissions Counselor

Definition: Under the direction of the Admissions Supervisor, the Admissions Counselor provides a high level of counseling and interaction with individuals turning in animals to AC&C Care Centers. Helps maintain the human animal bond by working to prevent surrenders and works to minimize length of stay by compiling a comprehensive animal profile to help direct placement efforts, or by diverting intakes entirely.

Examples of Duties and Responsibilities:

  • Check voicemail and email accounts, promptly responding to all inquiries for relinquishment.
  • Maintain surrender appointment schedule.
  • Assist the general public in the admittance of animals through comprehensive interviews and completion of all necessary paperwork.
  • Conduct relinquishment interviews, providing appropriate counseling based on circumstances.
  • Through counseling, determine if prevention or deferment of admission is possible with additional support.
  • Manage use of AC&C surrender prevention support resources at the direction of supervisor.
  • Keep supervisor informed of support resource supplies and needs.
  • Collaborate with AC&C partner organizations to provide support beyond what AC&C can provide.
  • Collaborate with AC&C adoption and New Hope departments to implement pathway planning, divert intake, or minimize length of stay for deferred intakes.
  • Accurately record all information provided by animal owner or guardian regarding animal history, health, and behavior.
  • Accurately and completely enter admission and animal information utilizing Chameleon shelter software.
  • Perform preliminary behavior and medical assessments to be shared with appropriate departments for pathway planning.

Qualifications and Required Skills:

  • High School Diploma or GED.
  • Minimum of 18 years of age.
  • Must be able to lift up to 50 pounds.
  • Love of animals and ability to interact with them in a calm, non-threatening manner.
  • Reliability, high level of integrity and punctuality are essential.
  • Good communication skills and ability to work in a team environment and follow directions.
  • Bilingual preferred.
  • At least one of the following:
    • Minimum one year experience performing behavior assessments, animal training, or other enrichment activities.
    • Minimum one year experience in a veterinary setting, assessing health status, providing vaccinations, etc.
    • Minimum one year in a heavy counseling or customer service/social service oriented role.

Work Environment: Ability to work in an animal care facility where euthanasia is performed. Ability to remain calm and assertive in stressful situations. Ability to suspend personal judgment and to be creative and solution oriented when dealing with customers. While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals.  The noise level in the environment can be very loud.  Must be able to lift up to 50 pounds.

Reports to: Admissions Supervisor

Overtime: This is a non-union position and is eligible for overtime

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Admissions Supervisor

Definition: This mid-level supervisory position is responsible for oversight of the admissions department (cats, dogs, and rabbits) and supervision of all admissions staff. 

Examples of Duties and Responsibilities:

  • Assist Senior Manager, Operations with research and development of admissions department including policies, procedures and reporting.
  • Provide daily supervision of admissions staff at Brooklyn, Manhattan and Staten Island Animal Care Centers, provide training for customer care and admissions staff at all locations
  • Develop, implement and administer procedures for gathering customer data and feedback on admissions as well as evaluation and revision of procedures based on analysis of data.
  • Work daily with animals of varying size and temperament, handling individual animals in a safe, humane, caring and respectful manner
  • Ensure high quality of customer service to public during admissions process.
  • Provide admissions counseling as needed.
  • Mentor and assist admissions counselors and volunteers with challenging situations including resolving customer grievances.
  • Review staff/customer interactions and provide feedback and training to staff.
  • Oversee online admissions inquiries and maintain appointments for surrender.
  • Communicate effectively with staff in other departments to ensure timely and appropriate pathway planning.
  • Develop, implement and monitor staff schedules and daily attendance records.  Review time and attendance database and complete staff payroll.
  • Establish, monitor, and measure staff performance goals.
  • Participate in admissions staff hiring, evaluations, and disciplinary action in cooperation with Senior Manager, Operations.
  • Plan, conduct, document and reinforce staff training as related to organizational policies and procedures.
  • Manage admissions program budget and statistics. Order and maintain appropriate inventory of program supplies.
  • Monitor inventory and direct usage for surrender prevention supplies.
  • Assist in the development and maintenance of partners under the surrender prevention component of the admissions department.
  • Liaise with New Hope to seek placement for deferred or diverted intakes.
  • Provide coverage for admissions staff as needed.
  • Other duties as assigned by Senior Manager, Operations.

Qualifications and Required Skills:

  • College degree preferred, High School diploma required.
  • Minimum of two years management/supervisory experience, or suitable related experience in customer service.
  • Minimum of two years experience working with animals in a shelter, kennel or veterinary hospital.
  • Preferred two years experience in crisis management, social work, or counseling environment.
  • Must possess excellent customer service, people and organizational skills.
  • Must be able to communication well both verbally and in writing.
  • Computer literacy in Microsoft Office Word, Outlook and Excel.
  • Animal computer software experience preferred.
  • Reliability, high level of integrity, professionalism and punctuality.
  • Valid and current NYS Driver's License.

Work Environment: Position requires local travel amongst AC&C location in five boroughs. Candidate must have ability to work in an animal facility where euthanasia is performed. Ability to remain calm, assertive, and professional in stressful situations is required.

While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals. The noise level in the environment can be very loud.

Reports to: Senior Manager, Operations

Overtime: This is a non-union position and is not eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Animal Care Officer

Definition: Under the direction of the Supervisors and Manager, the Animal Care Officer provides a high standard of animal care to ensure the welfare of animals at the AC&C Care Centers. Creates a healthy environment for all animals by monitoring their behavior, maintaining the cleanliness of kennels, and providing exercise and socialization.

Examples of Duties and Responsibilities:

  • Maintain a  high standard of animal care and welfare, which includes providing scheduled feedings, clean water at all times, proper bedding and enrichment toys.
  • Properly clean and sanitize kennels, wards, cages, equipment and areas of shelter as assigned, according to AC&C policy and procedure. Bathe or clean animals immediately if they become soiled.
  • Exercise and socialize with animals on a regular basis while abiding to AC&C’s dog walking program.
  • Observe and document unusual behavior, signs of illness and any injury of an animal on a daily basis. Communicate vital information to medical, behavior, adoptions and New Hope departments as needed.
  • Restrain, confine, handle animals, including those which are ill, injured, quarantined, and aggressive.
  • As directed by medical staff or supervisor, provide pre-surgery care and preparation to animals.
  • Conduct Lost and Found tours with members of the public.
  • Be knowledgeable and conversational on AC&C policies and common animal welfare practices.
  • Provide excellent customer service to individuals utilizing AC&C services.
  • Work cooperatively with AC&C volunteers and partners.
  • Process animal intakes as needed.
  • Perform other duties as assigned.

Qualifications and Required Skills:

  • High School Diploma or GED.
  • Minimum one year of animal care experience.
  • Minimum of 18 years of age.
  • Must be able to lift up to 50 pounds.
  • Love of animals and ability to interact with them in a calm, non-threatening manner.
  • Reliability, high level of integrity and punctuality are essential.
  • Good communication skills and ability to work in a team environment and follow directions.

Work Environment: Ability to work in an animal care facility where euthanasia is performed. Ability to remain calm and assertive in stressful situations. While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals. The noise level in the environment can be very loud.  Must be able to lift up to 50 pounds.

Reports to: Supervisors and Manager.

Overtime: This is a union position and is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Animal Care Supervisor – Manhattan

Definition: This is a mid-level managerial position responsible for the supervision and oversight of the Animal Care Department, ensuring compliance with organizational policies and procedures specifically with regard to animal care and housing.

Examples of Duties and Responsibilities:

  • Provide daily supervision of Animal Care Department staff, as well as volunteers assigned to the Animal Care Department.
  • Ensure that Animal Care Department has adequate supplies and inventory required to provide animal care and housing.
  • Responsible for the generation and review of all appropriate Animal Care Department reports and addressing issues identified.
  • Manage Animal Care Department animal population daily.
  • Conduct regular rounds of Animal Care Department to ensure appropriate care of animal population and responsiveness of staff to animal needs and assigned tasks.
  • Generate the At Risk list to New Hope partners as assigned by Care Center Manager.
  • Develop and maintain efficient and accurate Animal Care Department Staff daily work schedules, overtime, leave requests, time and attendance reports.
  • Review and complete Animal Care Department payroll records.
  • Establish, monitor and measure staff performance goals and provide performance evaluations to Animal Care Department Staff.
  • Participate in Animal Care staff hiring, evaluations and disciplinary action in cooperation with Care Center Manager and Human Resources.
  • Plan, conduct, document and reinforce staff training related to organizational policies and procedures.
  • Work cooperatively with Care Center Management and Executive Team on effective daily operation of Care Centers.
  • In absence of Care Center Manager, assume all operational responsibilities in managing the Animal Care Center.
  • Other duties as assigned by Care Center Manager or Executive Management.

Qualifications and Required Skills:

  • High School diploma or GED
  • Minimum 3 years of relevant experience
  • Minimum 21 years of age
  • Valid and current NY State Driver's License in good standing
  • Must be able to lift 50 lbs
  • Basic familiarity with computers, MS Word and MS Outlook
  • True love of animals and ability to interact with them in a calm, non-threatening manner
  • Demonstrated reliability, high level of integrity and leadership
  • Willingness to pursue growth and learning
  • Strong verbal communication skills
  • Ability to work effectively, both independently and in team environment
  • Knowledge of dog and cat breeds, their body language and their temperament
  • Knowledge of animal shelter policies and procedures
  • Must be willing to travel within the five boroughs to any of our 5 locations

Work Environment: While performing the duties of the job, the employee must have the ability to work in an animal care facility where euthanasia is performed.  Also, the employee must have the ability to remain calm and assertive in stressful situations. The noise level in the environment can be very loud.

While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals. This position is required to frequently drive between facilities. 

Reports to: Care Center Manager.

Overtime: This position is exempt from overtime

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Animal Control Officer

Definition: Under the supervision of the Field Supervisor, provide animal control and rescue through field assignments.  Respond to calls in field, drive vehicle safely throughout five boroughs or other areas transporting and impounding animals, and educate public on animal related issues as part of field call.

Examples of Duties and Responsibilities:

  • Drive vehicle in a safe manner
  • Handle various species of animals humanely
  • Respond to field calls/transport requests in order of priority
  • Clean/disinfect vehicles, cages, equipment
  • Conduct intake of animals in shelter computer system
  • Communicate AC&C policies/procedures to public and other agencies
  • Complete necessary written reports concisely and in a timely manner
  • Initiate animal cruelty investigations as needed
  • Respond to disaster related calls
  • Work cooperatively with AC&C volunteers and partners
  • Perform other duties as assigned

Qualifications and Required Skills:

  • Possess and maintain a valid NYS Drivers License in good standing
  • Good verbal/written communication skills and basic computer skills
  • High School Diploma
  • One year of satisfactory work experience handling animals and/or driving in a metropolitan area
  • Ability to use GPS, read maps, prioritize field calls
  • Must be able to lift a minimum of 50 lbs
  • Must be able to capture and restrain animals ranging in weight greater than 100 lbs
  • Must be able to handle animals of various species; including, but not limited to reptiles, birds, rabbits, primates
  • Must be able to work On Call after hours

Work Environment: Majority of hours will be spent alone in vehicle driving and in the field responding calmly to calls from the public and diffusing emotional and stressful situations.  While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals.  The noise level in the environment can be very loud.  Must be able to lift and move a minimum of 50 pounds and capture and restrain animals ranging in weight greater than 100 pounds.

Reports to: Assistant Director of Operations

Overtime: This is a union position and is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Call Center Response Specialist – Headquarters

Definition: This position is responsible for handling telephone inquiries from the general public and the Animal Control dispatch system. It involves heavy use of telephones and computers as well as providing superior customer service.

Examples of Duties and Responsibilities:

  • Answer telephone inquiries from the general public
  • Provide appropriate and adequate responses to inquiries and situations, including prioritizing requests for service and emergencies
  • Dispatch Animal Control Officers to animal control and animal rescue calls.
  • Act as Call Center liaison with the Police, Fire Department or other agencies
  • Maintain complete and accurate records of dispatch events, calls for service, general inquiries, and other appropriate documents
  • Regularly use, in an efficient and accurate manner, the organization’s computerized database to maintain a record of activities and to track persons and animals within our system
  • Counsel the public on the surrendering of animals, proper treatment and behavioral issues and alternative solutions to surrender
  • Accept and process telephone contributions
  • Provide information to the public regarding responsible pet ownership and the relevant laws regarding the sheltering of animals as well as general issues related to pets and animals
  • Report to the supervisor any calls of an emergency or unusual nature
  • Handle additional duties as assigned and deemed appropriate by a supervisor 
  • Actively participate in the development of organizational policies and in other departmental programs and projects including marketing, fundraising, outreach and volunteer programs.
  • Responsible for being available on call after hours and must be willing to work rotating shifts including nights, holidays and weekends.
  • Other duties as assigned.

Qualifications and Required Skills:

  • High School Diploma
  • Must have a minimum of two years customer service experience; Call Center experience is a plus
  • Communicate, both verbally and in writing, in a clear, accurate and concise manner
  • Effectively use a telephone and computer
  • Resolve problems and calm members of the public, by telephone, while providing them with outstanding customer service
  • Handle multiple tasks and work under stressful conditions
  • Animals and pets, including basic behavioral issues, is helpful and desired

Work Environment: Work is normally conducted in an office/call center environment and will require working on the weekends.

Reports to: Call Center Manager

Overtime: This position is not exempt from overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Care Center Manager - Staten Island

Definition: This position is a supervisory position that is responsible for the overall operations of the care center including animal and facility care, and customer service; responsible for animal care and cleanliness at the care center and making day to day decisions regarding animal inventory, care and placement; purchasing of supplies; and cash handling.  Responsible for clearly communicating job expectations, job training, and holding staff accountable to the approved procedures.

Examples of Duties and Responsibilities:

  • Implements and monitors care center based programs to meet and exceed the standards of humane animal care and customer service to the animals and the community.
  • Follows written procedures for animal care and handling and ensures they are adhered to throughout the shelter; directs and monitors building maintenance needs; cleanliness and sanitation of animals; care of kennels and equipment; and animal care, feeding, and housing.
  • Directs and supervises care center in the performance of their responsibilities.  This includes but is not limited to intake, animal care, customer service, cleanliness, and animal handling. Responsible for communicating with the line staff and supervisors to ensure teamwork and cooperation. 
  • Ensures staff is held accountable to the processes through a progressive discipline approach. Responsible for hiring, firing, coaching, evaluations and implementing training programs.
  • Works with the medical team to ensure that medical needs are identified, animals are receiving timely medical care and that treatments are being performed in accordance with AC&C policy.
  • Works under the Senior Manager of Shelter Operations to ensure that the shelter is following all guidelines as set forth by the law and government contracts. Ensures that safety procedures are being followed and OSHA standards are met at all times. Takes immediate action to correct hazards as needed.
  • Works with the placement department to make decisions about animal placement on a daily basis. Conducts daily rounds to make placement decisions including euthanasia
  • Ensures accurate, complete and timely record keeping and maintains quality control. Responsible for daily animal inventory and resolution of discrepancies. Prepares the daily at-risk list following agency protocol. Monitor statistics on daily animal population.
  • Enforces all policies and procedures as related to animal placement.
  • Supervises the business office functions including cash handling, data entry, and daily transactions.  Responds to customer and partner concerns via phone and email.  Manages care center customer service and quality assurance program including regular review and follow up of data entry, customer care, policy enforcement.
  • Manages and adheres to the care center operational budget. Maintains inventory and is responsible for ordering and monitoring care center supplies.
  • Plans and schedules the maintenance and repair of care center. Acts as a line supervisor when it comes to new construction, renovation or repair.  
  • Responsible for actively supervising and maintain communication with care center volunteers.  Ensures all volunteer policies are adhered to.  Ensures that all volunteers feel welcome and are incorporated into the AC&C team.
  • Actively participates in the development of organizational policies and in other departmental programs and projects including marketing, fundraising, outreach, and volunteer programs.
  • Responsible for being available on call after hours and must be willing to work rotating shifts, including nights, holidays, and weekends. 
  • Other duties as assigned.

Qualifications and Required Skills:

  • Must be at least 21 yrs of age
  • High School diploma or GED required. College degree preferred but will take into account years of experience in lieu of degree. 
  • Animal Welfare experience a plus.
  • Must have previous supervisory experience and at least 5 years experience in leadership capacity
  • Must possess excellent people skills, staff management skills, and communication skills
  • Experience in health assessment, animal nutrition, appropriate cleaning and disinfection procedures.
  • Ability to manage multiple tasks simultaneously; problem solve and delegate effectively
  • Demonstrate reliability, leadership and a high level of integrity
  • Valid and current NYS Drivers License required
  • Basic familiarity with computers, MS Word and MS Outlook
  • Expected to work extended hours as needed
  • Must be willing to travel within the five boroughs to any of our 6 locations
  • Frequent driving between facilities is required.
  • Must be able to lift and move up to 50 pounds.
  • Must be able to work in a stressful environment

Work Environment: Ability to work in an animal care facility where euthanasia is performed, and remain calm and in control in stressful situations. While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals. The noise level in the work environment is very loud.

Reports to: Senior Manager, Shelter Operations

Overtime: This position is not eligible for overtime

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Licensed Veterinary Technician - Manhattan & Brooklyn Care Centers

Definition: Under the direction of a veterinarian, assist in the provision of medical and surgical care of animals in the shelter. Administers medications, assists with surgery, performs basic laboratory tests, performs euthanasia. Works well independently but as part of a team to ensure timely, quality medical care for all animals in the shelter.

This position is based within the medical department at a specific AC&C location but flexibility to work at other locations may occasionally be required.

Examples of Duties and Responsibilities:

  • Handle, restrain and triage all animals entering shelter.
  • Medicate orally, SQ and IM as directed by the staff veterinarian.
  • Prepare animals for and assist in surgery.
  • Administration and monitoring of anesthesia.
  • Collect appropriate samples and perform basic laboratory tests, including decapitation for rabies testing.
  • Implantation of microchips.
  • Take and develop radiographs.
  • Perform Euthanasia.
  • Properly record all drug activity, DEA logs, and statistics, as required by law and AC&C policy.
  • Maintain accurate and complete medical records, including computer data entry.
  • Assist in the documentation of cruelty cases.
  • Assist in performance of necropsy, as needed.
  • Cleaning of medical areas, kennels and cages as needed.
  • Maintain medical equipment.
  • Aging, sexing, and accurate breed identification.
  • Other job duties as assigned by the lead veterinary technician or veterinarian.

Qualifications and Required Skills:

  • Must be 21 years of age or older.
  • Associates or bachelor's degree in veterinary technology, or foreign equivalent recognized by NYS.
  • Licensure in NYS to practice veterinary technology.
  • Previous experience working in shelters preferred but not required.
  • Eligibility for and willingness to apply for euthanasia technician certification.
  • Good written and oral communication skills.
  • Critical thinking and problem-solving skills, able to multi-task and prioritize.
  • Dependable, reliable, and efficient.
  • Must have NYS driver's license.
  • Must be able to lift at least 50 pounds and stand for prolonged periods of time.

Work Environment: The employee will regularly be exposed to the following: potentially zoonotic diseases (including rabies), aggressive animals, loud noises (e.g. barking dogs), and odors. Examination, restraint, and treatment of a high number of animals is physically and emotionally demanding. Euthanasia is performed in the facility and assisting with euthanasia is a specific job task for this position.

Reports to: Staff Veterinarian and Lead Veterinary Technician.

Overtime: This position is eligible for overtime.

Salary Negotiable: Full-time, exempt, competitive salary, plus benefits, including medical, dental and vision insurance, sick leave, annual leave, professional association dues and 401K.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

New Hope Liaison - Manhattan Care Center

Definition: Review, select and place companion animals as well as exotic animals that are surrendered to the AC&C. Build and maintain relationship with animal welfare adoption partners.

Examples of Duties and Responsibilities:

  • Cultivate relationships with New Hope Partners and ensure compliance with New Hope protocols.
  • Communications via phone, e-mail, and in-person visits to shelter.
  • Prioritize animals for placement with partners.
  • Document, review and relay information to New Hope Partners as deemed necessary and appropriate.
  • Place phone calls to appropriate New Hope Partners for potential placements.
  • Follow-up consistently with potential placements.
  • Set-up or coordinate transports.
  • Ensure the integrity of all documents, including but not limited to New Hope Contracts, medical/behavioral waivers, etc.
  • Act as a liaison among New Hope Partners, Alliance Partners and animals within the shelter's care.
  • Review and update New Hope Partner placements daily and ensure timely follow up.
  • Identify and mark animals that have been placed with New Hope Partners.
  • Set-up animals internally and externally for spay/neuter appointments.
  • Attend offsite, after-hour New Hope functions, as needed.
  • Work cooperatively with AC&C volunteers and partners.
  • Other duties, as assigned by supervisor.

Qualifications and Required Skills:

  • Minimum 2 years placement experience with an animal shelter or placement organization.
  • High School Diploma or GED.
  • Minimum 2 years of Customer Service experience.
  • Must be able to navigate Microsoft Outlook, Word and Excel.
  • Capable of learning a Chameleon computer program.
  • Must be willing to travel within the five boroughs to any of our five locations.

Work Environment:

  • Must be able to work in an animal sheltering environment, with a positive and motivational attitude. Ensure the confidentiality of AC&C and Alliance Partners at all times.
  • While performing the duties of the job, the employee is frequently exposed to odors or airborne particles, including animal fur and toxic chemicals. The noise level in the work environment is very loud. Frequent driving between facilities is required. Must be able to lift and move up to 25 pounds.

Reports to:New Hope Supervisor

Overtime: This position is not exempt from overtime.

Salary Negotiable: Full-time, exempt, competitive salary, plus benefits, including medical, dental and vision insurance, sick leave, annual leave, professional association dues and 401K.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Veterinarian

Definition: Provide leadership and direction for the medical and surgical care of animals in the shelter. Responsible for the day to day health of animals in the shelter. Triage and stabilize ill and injured animals (including on-call as needed), diagnose and treat a wide variety of medical conditions, anesthetize animals as needed, and perform surgery. Recognition and documentation of animal cruelty, including expert witness testimony. Must be willing to work with a wide variety of species, focusing on cats and dogs. Advise on placement and euthanasia decisions. Work with the medical director to ensure health of the population, oversight and training of medical staff (veterinary technicians and assistants).

This position is based within the medical department at a specific AC&C location but flexibility to work at other locations may occasionally be required.

Examples of Duties and Responsibilities:

  • Diagnosis and treatment of disease
  • Disease identification and surveillance, including daily rounds
  • Triage and examination of a variety of species
  • Efficiently stabilize and manage a variety of trauma cases, including vehicular traumas, high-rise traumas, etc
  • Recognize, manage and treat a wide variety of medical conditions, with a particular focus on infectious diseases
  • Direct veterinary technicians and assistants in the daily performance of their duties
  • Oversee controlled substances use and logging with the assistance of the medical clerk (where applicable)
  • Administration and monitoring of anesthesia
  • Performance of routine surgery, focusing on high-volume high-quality spay/neuter
  • Collect appropriate samples and perform and/or request appropriate laboratory tests, including decapitation for rabies testing
  • Interpretation of laboratory data and radiographs
  • Assist in placement and euthanasia decisions
  • Properly record all drug activity, DEA logs, and statistics, as required by law and AC&C policy
  • Maintain accurate and complete medical records, including computer data entry
  • Recognition and documentation of cruelty cases, including preparation of veterinary statements and expert witness testimony
  • Necropsy examinations of deceased animals
  • Work with the medical director to ensure compliance with relevant state law and city code
  • Other duties as assigned by the Medical Director

Qualifications and Required Skills:

  • DVM, VMD, or equivalent degree.
  • Licensure in NYS to practice veterinary medicine.
  • Previous clinical experience, particularly in shelters, preferred but not required.
  • Strong surgical and diagnostic skills
  • Interest in and understanding of shelter medicine, epidemiology, and herd health.
  • Good written and oral communication skills.
  • Critical thinking and problem-solving skills, able to multi-task and prioritize.
  • Dependable, reliable, and efficient.
  • Must have a valid NYS driver's license.
  • Must be able to lift at least 50 pounds, stand for prolonged periods of time, and perform multiple surgeries on a daily basis.

Work Environment: The employee will regularly be exposed to the following: potentially zoonotic diseases (including rabies), aggressive animals, loud noises (e.g. barking dogs), and odors.

Medical and surgical care in a high volume setting is physically and emotionally demanding.

Euthanasia is performed in the facility and euthanasia decisions are a specific job task

Reports to: Medical Director.

Overtime: This position is exempt from overtime.

Salary Negotiable: Full-time, exempt, competitive salary, plus benefits, including medical, dental and vision insurance, sick leave, annual leave, professional association dues and 401K.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Volunteer Liaison - Brooklyn Care Center

DEFINITION
Oversee the scheduling, training, placement, recognition and administration of AC&C’s volunteer program in our Brooklyn Care Center.

EXAMPLES OF DUTIES AND RESPONSIBILITIES

  • Train, supervise and retain volunteers for the continuation and growth of the volunteer program
  • Enforce AC&C’s volunteer policies and procedures, rules and regulations and other necessary information
  • Help maintain proper volunteer files, including applications and database files on all volunteers
  • Collaborate with the Volunteer Manager for planning, implementation and support, and shelter staff to optimize value of volunteers and the organization
  • Help with targeting exceptional volunteers for volunteer recognition, appreciation and advancement
  • Communicate ideas on relevant content for the weekly volunteer newsletters
  • Provide monthly reports regarding the activities of the program
  • Monitor safety issues among volunteers and take immediate action to correct hazards, including proper training of volunteers or re-classifying levels of competency to handle animals. 
  • Provide guidance, direction and resolution for problems or staff issues
  • Develop and foster supportive working relationship between AC&C staff and volunteers, including resolution of conflicts between the two groups
  • Work cooperatively with AC&C volunteers and partners
  • Other duties as assigned by supervisor

SKILLS AND REQUIREMENTS

  • Bachelor’s degree preferred
  • Ability to work flexible hours and days, including nights and weekends, as needed
  • At least two years of supervisory-level responsibility within an active volunteer program, or related experience
  • Ability to interact with animals in a calm and non-threatening manner
  • Demonstrated leadership and team-building qualities
  • Excellent verbal and written communication skills, interpersonal and interview skills to successfully recruit and train volunteers
  • Be consistently organized, and to prioritize issues and tasks
  • Have a working knowledge of Excel, PowerPoint and Microsoft applications, plus ability to learn new computer programs as needed
  • Ability to plan and operate within a budget

WORK ENVIRONMENT:

  • Must be able to work in an animal sheltering environment, with a positive and motivational attitude. Ensure the confidentiality of AC&C at all times.
  • While performing the duties of the job, the employee is frequently exposed to odors or airborne particles, including animal fur and toxic chemicals. The noise level in the work environment is very loud. Must be able to lift and move up to 50 pounds.

REPORTS TO: Volunteer Manager

OVERTIME:  This position is not eligible for overtime.

NOTE: This job description is not intended to be all-inclusive. Employee may be required to perform other related duties to meet the ongoing needs of the organization.

Apply for this position.

Volunteer Liaison - Floater

DEFINITION
Oversee the scheduling, training, placement, recognition and administration of AC&C’s volunteer program. This position is based out of the Brooklyn Care Center and requires regular travel to the Manhattan and Staten Island Animal Care Centers.

EXAMPLES OF DUTIES AND RESPONSIBILITIES

  • Train, supervise and retain volunteers for the continuation and growth of the volunteer program
  • Enforce AC&C’s volunteer policies and procedures, rules and regulations and other necessary information
  • Help maintain proper volunteer files, including applications and database files on all volunteers
  • Collaborate with the Volunteer Manager for planning, implementation and support, and shelter staff to optimize value of volunteers and the organization
  • Help with targeting exceptional volunteers for volunteer recognition, appreciation and advancement
  • Communicate ideas on relevant content for the weekly volunteer newsletters
  • Provide monthly reports regarding the activities of the program
  • Monitor safety issues among volunteers and take immediate action to correct hazards, including proper training of volunteers or re-classifying levels of competency to handle animals. 
  • Provide guidance, direction and resolution for problems or staff issues
  • Develop and foster supportive working relationship between AC&C staff and volunteers, including resolution of conflicts between the two groups
  • Work cooperatively with AC&C volunteers and partners
  • Other duties as assigned by supervisor

SKILLS AND REQUIREMENTS

  • Bachelor’s degree preferred
  • Ability to work flexible hours and days, including nights and weekends, as needed
  • At least two years of supervisory-level responsibility within an active volunteer program, or related experience
  • Ability to interact with animals in a calm and non-threatening manner
  • Demonstrated leadership and team-building qualities
  • Excellent verbal and written communication skills, interpersonal and interview skills to successfully recruit and train volunteers
  • Be consistently organized, and to prioritize issues and tasks
  • Have a working knowledge of Excel, PowerPoint and Microsoft applications, plus ability to learn new computer programs as needed
  • Ability to plan and operate within a budget

WORK ENVIRONMENT:

  • Must be able to work in an animal sheltering environment, with a positive and motivational attitude. Ensure the confidentiality of AC&C at all times.
  • While performing the duties of the job, the employee is frequently exposed to odors or airborne particles, including animal fur and toxic chemicals. The noise level in the work environment is very loud. Must be able to lift and move up to 50 pounds.

REPORTS TO: Volunteer Manager

OVERTIME:  This position is not eligible for overtime.

NOTE: This job description is not intended to be all-inclusive. Employee may be required to perform other related duties to meet the ongoing needs of the organization.

Apply for this position.