INFORMATION FOR FIRST TIME USERS:
The animals that are available for public adoption are on the At Risk List for various medical conditions that are detailed in their profiles. (Animals with behavioral challenges are available only to our New Hope partners.)
Instructions for Using the At Risk List Website
Sign-In: You will need to provide your name, address, phone number and email address. Please ensure this information is accurate as we will be contacting you to continue the adoption process. Incorrect contact information will result in forfeiture of your $200 deposit, as well as the reservation you have made for adoption. We do not share this information with outside parties.
- View Animals: Each animal will have a profile and photo, and include the animal’s location, name, ID#, sex, breed, weight and estimated age. Also included is the way the animal came into our care and the most recent medical and behavior information.
Submit Adoption Interest: If you decide you would like to start the process of adopting one of the animals you see on the At Risk List, click on the button at the top of that animal's profile, You can click here to reserve me.
Complete Deposit: Once you have indicated your interest and are ready to leave the At Risk List page, click Continue to checkout for the animal(s) you selected at the top of your screen.
- Medical: Listed as Initial Physical Exam, Cage Exam and/or Re-Exam and provided by ACC staff. Get more information on ACC medical designations and acronyms.
- Behavior Information: Provided by ACC staff.
- Pet Profile: Provided by person who brought animal to Care Center.
- Web Memo: Volunteer or Staff-written bios on animals.
Please Note: There is a mandatory deposit fee of $200 plus a $2 transaction fee per animal to submit your adoption application. You will be required to submit payment with your credit card via PayPal. Please ensure all of your contact information is accurate as we will be contacting you to continue the adoption process. Incorrect contact information will result in forfeiture of your $200 deposit, as well as the reservation you have made for adoption. We do not share this information with outside parties. The deposit will be applied to the total adoption fee if you are approved. If you do not follow through with the adoption, the entire deposit will be considered a charitable donation to ACC's S.T.A.R. (Special Treatment and Recovery) Fund. The $200 covers $50 toward the adoption fee and $150 for the spay/neuter deposit. If the animal has already been altered or is permanently waived by one of our veterinarians, the $150 deposit will be refunded at the time of the adoption. If the animal does need to leave unaltered due to his/her medical condition, the $150 deposit will be refunded at the time they are brought back for spay/neuter surgery or proof is sent to us. Also, if the adoption fee for an animal is less than $50, the difference will be considered a charitable donation for the same.
Once your deposit has been confirmed, you will receive an e-mail receipt, which will include a link for an online adoption questionnaire. This must be completed in order for your inquiry to proceed. If we do not receive the completed questionnaire, we cannot proceed with the adoption, and the $200 deposit will be applied as a donation as described above.
Come to the Care Center: Following submission of your questionnaire, you will be contacted via phone by one of our Adoption Counselors. We must be able to communicate with you before 5:00 p.m. of the day following the posting of the At Risk List. This includes receiving your completed adoption questionnaire and verbal confirmation from you on when you will come to the Care Center (which needs to be within 47 hours of the animal being posted on the At Risk List.) When you come in, you will meet and interact with the animal you have reserved and also meet with one of our Adoption Counselors. If you do not communicate with our staff and make plans with them come into the Care Center, the animal could be placed back on the At Risk List or humanely euthanized. The person who comes to the Care Center must be the same person who completed the application.
To adopt an animal, you must have valid photo ID, be 18 years of age or older, bring proof of current address, and agree to ACC's adoption requirements. ACC reserves the right to deny adoptions if we deem it appropriate.