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Careers at AC&C

At AC&C, our strength is our staff. We offer a wide variety of career opportunities, from entry to supervisory levels. We take great pride in hiring qualified applicants for the very important jobs available at AC&C. Listed below are Job Opportunities currently available. Please click on the Job Title to see the Descriptions and Qualifications.

Apply for an AC&C Job Posting:

To apply for any of our positions below, please print and fill-out our Job Application and mail, fax or scan and e-mail the completed application along with your resume and cover letter to:

Animal Care & Control of NYC
Attn: Human Resources
11 Park Place, Suite 805
New York, NY 10007
Fax: 212.341.3039
E-mail: hr@nycacc.org


Job Opportunities

Admissions Counselor - Manhattan, Brooklyn & Staten Island Animal Care Centers

Definition: Under the direction of the Admissions Supervisor, the Admissions Counselor provides a high level of counseling and interaction with individuals turning in animals to AC&C Care Centers. Helps maintain the human animal bond by working to prevent surrenders and works to minimize length of stay by compiling a comprehensive animal profile to help direct placement efforts, or by diverting intakes entirely.

Examples of Duties and Responsibilities:

  • Check voicemail and email accounts, promptly responding to all inquiries for relinquishment.
  • Maintain surrender appointment schedule.
  • Assist the general public in the admittance of animals through comprehensive interviews and completion of all necessary paperwork.
  • Conduct relinquishment interviews, providing appropriate counseling based on circumstances.
  • Through counseling, determine if prevention or deferment of admission is possible with additional support.
  • Manage use of AC&C surrender prevention support resources at the direction of supervisor.
  • Keep supervisor informed of support resource supplies and needs.
  • Collaborate with AC&C partner organizations to provide support beyond what AC&C can provide.
  • Collaborate with AC&C adoption and New Hope departments to implement pathway planning, divert intake, or minimize length of stay for deferred intakes.
  • Accurately record all information provided by animal owner or guardian regarding animal history, health, and behavior.
  • Accurately and completely enter admission and animal information utilizing Chameleon shelter software.
  • Perform preliminary behavior and medical assessments to be shared with appropriate departments for pathway planning.

Qualifications and Required Skills:

  • High School Diploma or GED.
  • Minimum of 18 years of age.
  • Must be able to lift up to 50 pounds.
  • Love of animals and ability to interact with them in a calm, non-threatening manner.
  • Reliability, high level of integrity and punctuality are essential.
  • Good communication skills and ability to work in a team environment and follow directions.
  • Bilingual in Spanish, strongly preferred.
  • At least one of the following:
    • Minimum one year experience performing behavior assessments, animal training, or other enrichment activities.
    • Minimum one year experience in a veterinary setting, assessing health status, providing vaccinations, etc.
    • Minimum one year in a heavy counseling or customer service/social service oriented role.             

Work Environment: Ability to work in an animal care facility where euthanasia is performed. Ability to remain calm and assertive in stressful situations. Ability to suspend personal judgment and to be creative and solution oriented when dealing with customers. While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals.  The noise level in the environment can be very loud.  Must be able to lift up to 50 pounds.

Reports to: Admissions Supervisor

Overtime: This is a non-union position and is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Adoption Ambassador Coordinator

Definition: The Adoption Ambassador Coordinator is responsible for creating, implementing and coordinating Animal Care & Control of NYC’s Adoption Ambassador foster program.

Examples of Duties and Responsibilities:

  • With Foster Supervisor, create and implement long-term foster-through to-adoption component of foster program.
  • Create materials and training specific to Adoption Ambassador program.
  • Identify locations throughout the five boroughs for Adoption Ambassador’s to have animal outings.
  • Research and utilize ways to promote animals in the Adoption Ambassador program for adoption.
  • Provide support to foster volunteers to ensure all their needs are being met. This includes: answering questions, providing support for behavioral issues, following up with medical concerns, assisting with ways to showcase animals in program, and handling other issues that may arise. Communicate information to Foster Program Supervisor.
  • Coordination of transportation of foster animals to foster volunteers, between care centers, and to adoption events.
  • Recruit new foster volunteers through orientations, interviews, and training.
  • Coordinate with medical department to make sure foster animals leave the care center with appropriate vaccines and treatment plans, schedule follow up vet appointments, and assist with handling animals when appropriate.
  • Assist with the preparation of the Foster Newsletter. This includes: providing tips for animal care, answering frequently asked questions, and updating all foster volunteers with news about the program.
  • Assist in identifying appropriate foster animals for off-site adoption, outreach, and media opportunities.
  • Coordinate logistics for foster animals attending events including scheduling behavior assessments, medical, and transport.
  • Secure appropriate photographs of animals for foster and events.
  • Prepare paperwork for adoption packages for foster animals.
  • Attend MAC events as needed. Provide customer service and adoption counseling to prospective adopters and members of the public. Oversee volunteers at events.
  • Perform additional tasks as assigned.
  • Represent AC&C as assigned.

Skills and Requirements

  • One year experience in animal welfare preferred.
  • High School Diploma or GED.
  • Proficiency in Microsoft Outlook, Excel and Word; capable of learning shelter software.
  • Love of animals and ability to interact with them in a calm, non-threatening manner.
  • Reliability, high level of integrity and punctuality are essential.
  • Good communication skills and ability to work in a team environment and follow directions.
  • Ability to multi-task and remain organized.
  • Strong verbal and written communication skills.

Work Environment:

This position will work from both care center and the headquarters office Position requires local travel amongst AC&C locations and events. Candidate must have ability to work in an animal facility where euthanasia is performed.

While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals. The noise level in the environment can be very loud.

Reports To: Foster Program Supervisor

Overtime: This is a non-union position and is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Adoption Counselor- Manhattan & Brooklyn Animal Care Center

Definition: Promote public adoption of animals at all AC&C adoption locations or events. Provide excellent and enthusiastic customer service to potential customers through adoption counseling, answering questions, and assisting with animal interactions and paperwork. Provide with enthusiasm and based on knowledge of AC&C’s policies and adoption process.

Examples of Duties and Responsibilities:

  • Actively reach out to and interact with prospective adopters to find out what they are looking for in a pet.
  • Escort clients to view animals available for adoption.
  • Physically handle and show animals available for adoption.
  • Educate prospective adopters on the responsibilities of pet ownership.
  • Interact with and get to know available animals in order to provide information and make the best possible matches.
  • Review adoption applications, interview prospective adopters, and make decisions on adoptions. Convey necessary information to ensure a successful and permanent placement.
  • Process adoption paperwork including collection of adoption fee.
  • Photograph adoptions and keep record of positive adoption stories.
  • Identify the needs of each animal and convey their care requirement to adopters; i.e., long-haired dogs require frequent grooming, etc.
  • Perform reference checks as needed.
  • Understand, adhere to and enforce AC&C policies and the adoption process.
  • Provide educational information and referrals.
  • Perform pending adoption and after care follow-up calls.
  • Understand NYCHA rules, regulations, and requirements.
  • Review, understand and document all pertinent information in the Chameleon database.
  • Work with Adoption Outreach Liaison to identify appropriate animals for offsite events.
  • Attend and prepare for offsite adoption events and act as liaison for offsite locations at events as needed.
  • Work as a team player within the organization, including with fellow internal placement staff members, AC&C volunteers and partners.
  • Other duties as assigned.

Qualifications and Required Skills:

  • Minimum one year customer service experience preferably with an animal welfare organization.
  • Minimum one year experience within an animal shelter.
  • Basic knowledge of breeds and their associations with specific behaviors.
  • Ability to remain calm and pleasant even in stressful situations.
  • Excellent verbal and written communication skills.
  • Computer competency, including Microsoft Outlook, Word, and Excel; capable of learning shelter system database.
  • High School Diploma or GED.
  • Valid NYS Driver's License.              

Work Environment: Ability to work in an animal care facility where euthanasia is performed. Ability to remain calm and assertive in stressful situations. While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals.  The noise level in the environment can be very loud.  Must be able to lift up to 50 pounds.

Reports to: Adoption Supervisor

Overtime: This position is not exempt from overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Adoption Counselor – Off-Site and Care Center - Brooklyn Care Center

Definition: Promote public adoption of animals at AC&C off-site adoption events. Provide excellent and enthusiastic customer service to potential customers through adoption counseling, answering questions, and assisting with animal interactions and paperwork. Provide with enthusiasm and based on knowledge of AC&C’s policies and adoption process.

Examples of Duties and Responsibilities:

  • Provide customer service and adoption counseling to prospective adopters and members of the public inside of the Care Centers and at off-site events.
  • Educate prospective adopters on the responsibilities of pet ownership.
  • Review adoption applications, interview prospective adopters, and make decisions on adoptions. Convey necessary information to ensure a successful and permanent placement.
  • Process adoption paperwork including collection of adoption fee.
  • Photograph adoptions and keep record of positive adoption stories.
  • Perform reference checks as needed.
  • Understand, adhere to and enforce AC&C policies and the adoption process.
  • Provide educational information and referrals.
  • Perform pending adoption and after care follow-up calls.
  • Understand NYCHA rules, regulations, and requirements.
  • Review, understand and document all pertinent information in the Chameleon database.
  • Assist in identifying appropriate animals for off-site adoption, outreach, and media opportunities. 
  • Assist with coordination of logistics for animals attending events including scheduling behavior assessments, medical, and transport.
  • Secure appropriate photographs of animals for foster and events.
  • Assist with preparing Mobile Adoption Center (MAC) for events and cleaning MAC after events
  • Work as a team player within the organization, including with fellow internal placement staff members, AC&C volunteers and partners.
  • Other duties as assigned.

Qualifications and Required Skills:

  • Minimum one-year customer service experience preferably with an animal welfare organization.
  • This position does require working weekends.
  • Minimum one-year experience with animals.
  • Basic knowledge of breeds and their associations with specific behaviors.
  • Ability to remain calm and pleasant even in stressful situations.
  • Excellent verbal and written communication skills.
  • Computer competency, including Microsoft Outlook, Word, and Excel; capable of learning shelter system database.
  • High School Diploma or GED.
  • Valid NYS Driver's License and the ability to drive a 26ft mobile adoption vehicle.              

Work Environment: Ability to work in an animal care facility where euthanasia is performed. Ability to remain calm and assertive in stressful situations. While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals.  The noise level in the environment can be very loud.  Must be able to lift up to 50 pounds.

Reports to: Adoption Manager

Overtime: This position is not exempt from overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Animal Care Officer

Definition: Under the direction of the Supervisors and Manager, the Animal Care Officer provides a high standard of animal care to ensure the welfare of animals at the AC&C Care Centers. Creates a healthy environment for all animals by monitoring their behavior, maintaining the cleanliness of kennels, and providing exercise and socialization.

Examples of Duties and Responsibilities:

  • Maintain a  high standard of animal care and welfare, which includes providing scheduled feedings, clean water at all times, proper bedding and enrichment toys.
  • Properly clean and sanitize kennels, wards, cages, equipment and areas of shelter as assigned, according to AC&C policy and procedure. Bathe or clean animals immediately if they become soiled.
  • Exercise and socialize with animals on a regular basis while abiding to AC&C’s dog walking program.
  • Observe and document unusual behavior, signs of illness and any injury of an animal on a daily basis. Communicate vital information to medical, behavior, adoptions and New Hope departments as needed.
  • Restrain, confine, handle animals, including those which are ill, injured, quarantined, and aggressive.
  • As directed by medical staff or supervisor, provide pre-surgery care and preparation to animals.
  • Conduct Lost and Found tours with members of the public.
  • Be knowledgeable and conversational on AC&C policies and common animal welfare practices.
  • Provide excellent customer service to individuals utilizing AC&C services.
  • Work cooperatively with AC&C volunteers and partners.
  • Process animal intakes as needed.
  • Perform other duties as assigned.

Qualifications and Required Skills:

  • High School Diploma or GED.
  • Minimum one year of animal care experience.
  • Minimum of 18 years of age.
  • Must be able to lift up to 50 pounds.
  • Love of animals and ability to interact with them in a calm, non-threatening manner.
  • Reliability, high level of integrity and punctuality are essential.
  • Good communication skills and ability to work in a team environment and follow directions.

Work Environment: Ability to work in an animal care facility where euthanasia is performed. Ability to remain calm and assertive in stressful situations. While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals. The noise level in the environment can be very loud.  Must be able to lift up to 50 pounds.

Reports to: Supervisors and Manager.

Overtime: This is a union position and is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Animal Care Officer – Client Services

Definition: The Animal Care Officer – Client Services (ACO-CS) is the face of Animal Care and Control of NYC and is responsible for providing professional, world-class service to all internal and external clients in a way that reflects the values and mission of AC&C.  The ACO-CS will be responsible for greeting clients, directing clients to other departments when necessary, and providing information about all AC&C services including animal admission, adoption, health and behavior.  The ACO-CS will also be expected to answer questions about fees, legal requirements, TNR, external resources, and other topics.  ACO-CS is required to treat all clients with respect and professionalism.

Examples of Duties and Responsibilities:

  • Present professional and friendly demeanor to clients at all times;
  • Provide prompt, well-informed and d enthusiastic greeting for all clients entering AC&C and determine the nature of each client’s visit
  • Interact with the public via phone, email and in person to answer questions about  services provided by AC&C
  • Provide thorough, professional, personalized and sincere communications regardless of method of communication
  • Act as an ambassador of spay/neuter in a positive and open manner
  • Graciously accept monetary and in-kind donations
  • Perform extensive data entry work in Chameleon or other animal sheltering software;  including creating people and animal profiles, documenting communications via thorough memos, and being able to find required information in Chameleon or other similar software
  • Perform additional clerical duties such as answering multi-line phones, filing, and record maintenance, and other duties as assigned
  • Register pets for NYC licenses online and collect appropriate fees
  • Complete all tasks  per AC&C policies and procedures provided by the department Supervisor or Manager
  • Adhere to changes in policy or procedure as directed by Supervisor and/or Manager
  • Effectively and professionally communicate policies concerning intakes, adoptions, euthanasia and relinquishments to AC&C Clients, members of the public, and other organizations
  • Accurately perform Lost/Found checks using all available methods of contact (phone, email, letter) to locate possible owners
  • Be knowledgeable of multiple processes, including animal admission (owner surrender, deceased, stray, police – criminal and non-criminal); returning an animal to an owner; Department of Health policies for bite cases;
  • Maintain accurate cash drawers (money and receipts); perform end of day reconciliations
  • Properly scan animals for microchips when necessary
  • Complete surgical discharges with owners per detailed instruction check-list
  • Complete daily reports and duties as instructed by the Supervisor
  • Maintain professional personal appearance and work area  at all times
  • Work cooperatively with AC&C volunteers, partners and AC&C staff
  • Assist various other departments with additional tasks as directed

Qualifications and Required Skills:

  • High school diploma or its educational equivalent
  • Excellent written and verbal communication skills; bilingual a plus
  • Strong attention to detail
  • Ability to work in a fast-paced environment – multi-tasking is a must
  • Strong computer skills including typing, email etiquette and use of internet search tools
  • Familiarity with dog and cat breeds, animal descriptions, and animal sheltering community is a plus
  • Strong preference for applicants with prior work experience with customer service, data entry, and multi-line phone systems

Work Environment:

  • Exposure to odors and airborne particles including animal fur and toxic chemicals
  • High levels of noise
  • Can be fast-paced and stressful, working with emotional clients
  • Department Hours of operation between 8am and 8pm seven days a week, flexible work hours may be required (including holidays, weekends, and overtime)
  • Physical requirements include being able to withstand prolonged periods of sitting or standing; lifting or moving up to 35 pounds. 

Reports to: Client Services Supervisor

Overtime: This is a union position and is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Animal Care Technician - Brooklyn & Staten Island Animal Care Center

Definition: Under the direction of a veterinarian, assist in the provision of basic care for animals in the shelter through direct assistance with examinations and documentation of medical findings and treatments. Facilitates accurate and timely data entry, including photographic documentation as needed. Restrains and otherwise assists veterinarians and veterinary technicians and assistants with examinations. Bathes and grooms animals, provides basic husbandry and direct assistance as otherwise directed. Ensures basic maintenance tasks are performed in a timely fashion to ensure the smooth functioning of the department.

This position is based within the medical department at a specific AC&C location but flexibility to work at other locations may occasionally be required.


Examples of Duties and Responsibilities:

  • Handle and restrain animals
  • Assist in feeding and other basic husbandry care of animals
  • Clean medical areas, kennels and cages as needed
  • Maintain handling and restraint equipment
  • Accurately document medical exam findings, vaccinations, and treatments in Chameleon medical records
  • Medicate animals orally and/or topically
  • Assist in stocking and maintenance of adequate inventory
  • Assist with humane euthanasia
  • Facilitate transfer of animals from intake areas through medical and into appropriate housing
  • Work cooperatively with AC&C volunteers and partners
  • Other duties as assigned by the medical supervisor or veterinarian

Qualifications and Requirements:

  • Must be 18 years of age or older
  • Minimum 6 months previous experience working with animals in a veterinary or shelter setting
  • High school diploma or GED. Some college preferred but not required
  • Good written and oral communication skills and basic computer skills, including a basic understanding of medical terminology
  • Dependable, reliable, and efficient
  • Must be able to lift at least 50 pounds and stand for prolonged periods of time

Work Environment:

The employee will regularly be exposed to the following: potentially zoonotic diseases (including rabies), aggressive animals, loud noises (e.g. barking dogs), odors and airborne particles, including animal fur and toxic chemicals. The noise level in the environment is very loud. Must be able to lift up to 50 pounds.

Examination, restraint, and treatment of a high number of animals is physically and emotionally demanding. Euthanasia is performed in the facility and assisting with euthanasia is a specific job task for this position.

Reports To: Medical supervisor

Overtime: This position is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Animal Control Officer

Definition: Under the supervision of the Field Supervisor, provide animal control and rescue through field assignments.  Respond to calls in field, drive vehicle safely throughout five boroughs or other areas transporting and impounding animals, and educate public on animal related issues as part of field call.

Examples of Duties and Responsibilities:

  • Drive vehicle in a safe manner
  • Handle various species of animals humanely
  • Respond to field calls/transport requests in order of priority
  • Clean/disinfect vehicles, cages, equipment
  • Conduct intake of animals in shelter computer system
  • Communicate AC&C policies/procedures to public and other agencies
  • Complete necessary written reports concisely and in a timely manner
  • Initiate animal cruelty investigations as needed
  • Respond to disaster related calls
  • Work cooperatively with AC&C volunteers and partners
  • Perform other duties as assigned

Qualifications and Required Skills:

  • Possess and maintain a valid NYS Drivers License in good standing
  • Good verbal/written communication skills and basic computer skills
  • High School Diploma
  • One year of satisfactory work experience handling animals and/or driving in a metropolitan area
  • Ability to use GPS, read maps, prioritize field calls
  • Must be able to lift a minimum of 50 lbs
  • Must be able to capture and restrain animals ranging in weight greater than 100 lbs
  • Must be able to handle animals of various species; including, but not limited to reptiles, birds, rabbits, primates
  • Must be able to work On Call after hours

Work Environment: Majority of hours will be spent alone in vehicle driving and in the field responding calmly to calls from the public and diffusing emotional and stressful situations.  While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals.  The noise level in the environment can be very loud.  Must be able to lift and move a minimum of 50 pounds and capture and restrain animals ranging in weight greater than 100 pounds.

Reports to: Assistant Director of Operations

Overtime: This is a union position and is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Canine Behavior Assistant – Manhattan & Brooklyn Care Centers

Definition: With the Canine Behavior Assessor, assists with SAFER (behavior) assessment of dogs in the care of Animal Care and Control of New York City.

Examples of Duties and Responsibilities:

  • Assist with performance of SAFER assessments in accordance with SAFER guidelines
  • Convey SAFER results and incorporate findings into AC&C behavior rating system accurately and legibly in accordance with AC&C’s Placement Policy
  • Assist with communication regarding any animals that may be of concern or danger to staff and the general public
  • Videotape and upload videos of all assessments performed
  • Adhere to all safety guidelines to minimize incidents of bite, which includes determining if an assessment is not possible due to safety concerns
  • Work cooperatively with AC&C volunteers and partners
  • Assist with dog playgroups and other enrichment tasks as requested
  • Other duties as assigned by manager

Qualifications and Required Skills:

  • Previous experience performing behavior evaluations in a shelter or veterinary setting
  • One year of animal sheltering experience, including animal handling within a shelter
  • Knowledge of canine body language and behavior
  • Good oral and written communication skills
  • Proficient with Microsoft Outlook, Excel and Word, comfortable learning new computer systems and operating video taping equipment
  • High School Diploma or GED
  • Valid and current NYS Driver’s License

Work Environment: Must be able to handle canines of all breeds and sizes. The Behavior Assistant must be able to handle animals of various temperaments in a calm, non-threatening mannerWhile performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals.  The noise level in the work environment is very loud. Frequent driving between facilities is required.  Must be able to lift and move up to 50 pounds.

Reports to: Behavior and Enrichment Manager

Overtime: This position is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Client Services Supervisor

Definition: This mid-level managerial position is responsible for the overall supervision and oversight of the Client Services Department, ensuring compliance with organizational policies and procedures concerning animal intake, placement and care, as well as delivering excellent customer service

Examples of Duties and Responsibilities:

  • Provide daily supervision of Client Services staff and volunteers assigned to customer service
  • Oversees front office financial transactions including, cash handling and daily closing procedures
  • Order and maintain appropriate inventory of office supplies
  • Review all customer service reports, including, but not limited to holding reports, ensuring potential owners are identified and contacted within 24 hours
  • Ensures Client Services staff are providing excellent customer service, both in person and on the phone
  • Conduct regular transactional audits and daily performance reviews of Client Services staff and provide feedback and training on compliance with assigned tasks
  • Develop and maintain Client Services staff daily work schedules and leave requests
  • Review time and attendance database and complete staff payroll.
  • Establish, monitor and measure staff performance goals and provide performance evaluations
  • Oversee Client Services staff hiring, evaluations and disciplinary action
  • Plan, conduct, document and reinforce staff training as related to organizational policies and procedures
  • Proactively provide problem resolution for staff, customers and volunteers
  • Work cooperatively with other Care Center management staff as it relates to the daily operation of the shelter
  • Other duties as assigned by the Client Services Manager

Skills and Requirements:

  • High school diploma; College degree preferred
  • Minimum of two years management/supervisory experience or suitable related experience in the area of customer service to the public
  • Ability to communicate both verbally and in writing, in a clear, accurate and concise manner
  • Must know how to read and write English; bilingual is a plus
  • Basic working knowledge of animal shelter policies and applicable laws/regulations preferred
  • Proficient in MS Word, Outlook and Excel
  • Animal computer software experience preferred
  • Reliability, high level of integrity, professionalism and punctuality
  • Valid and current NYS Driver’s License
  • Ability to lift up to 50 pounds

Work Environment: Position requires local travel to each of the AC&C facilities throughout the five boroughs. Candidate must have ability to work in an animal care facility where euthanasia is performed. Ability to remain calm and assertive in stressful situations is required.

While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals. The noise level in the environment can be very loud.

Reports to: Client Services Manager

Overtime: This position is not eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Community Cat Program Assistant

Definition: This is a part time position focused on executing the field work components of an active TNR (Trap, Neuter, Return) and RTF (Return to Field) program. The position includes hands on work with community cats with varying levels of socialization as well as grassroots community education.

Examples of Duties and Responsibilities:

  • Participates in TNR projects including setting and baiting traps and ongoing monitoring of locations.
  • Transports cats from sites to shelter upon trapping and back to sites after surgery.
  • Assess locations for safe and sustainable conditions.
  • Clean and maintain humane cat traps, cat dens, transfer cages, and other humane handling tools.
  • Maintain impeccable record keeping to ensure cats are returned to their correct, original locations.
  • Ensure cats being held in the care center scheduled to participate in the program are appropriately marked.
  • Work collaboratively with the Animal Care Department to ensure best practices with regards to humane handling and stress limiting housing of cats while in our care.
  • Flyer and distribute advisory materials in affected areas.
  • Participate in grassroots community outreach to educate NYC citizens on the project as well as the benefits and goals of TNR/RTF generally.

Qualifications and Required Skills:

  • College degree preferred, High School diploma required.
  • Ability to engage in impromptu and open dialogue with people of varied backgrounds, awareness of animal welfare practices, and attitude toward cats.
  • Minimum of one year experience working with animals in a shelter preferred.
  • Cat-centric and TNR certified, a plus.
  • Must possess excellent customer service, people and organizational skills.
  • Must be able to communication well both verbally and in writing.
  • Computer literacy in Microsoft Office Word, Outlook and Excel.
  • Animal computer software experience preferred.
  • Reliability, high level of integrity, professionalism and punctuality.
  • Valid and current driver’s license and ability to drive a cargo van in NYC.

Work Environment: Position requires local travel amongst AC&C location in five boroughs. Candidate must have ability to work in an animal facility where euthanasia is performed and the ability to release animals outdoors. Ability to remain calm, assertive, and professional in stressful situations is required.

While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals. The noise level in the environment can be very loud.

Reports to: Community Cats Program Coordinator

Overtime: This is a non-union position and is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Director of Development

Definition: Animal Care & Control of NYC is seeking an experienced fundraiser to join our team as Director of Development.  Reporting to the Executive Director with access to Board and Fundraising Committee members, the DOD will work collaboratively with senior leadership and oversee a staff of three.  He/she will create and execute plans to significantly grow revenues from individuals, corporations and foundations, and diversify the funding base toward long term sustainability.  The Director of Development will manage a portfolio of 100+ major donor prospects; introduce plans for identifying, cultivating and soliciting new donors; and manage stewardship, recognition and compliance for existing donors.  This is an exciting opportunity for a seasoned development professional to play a lead role in increasing support for AC&C and having a positive impact on animal welfare in NYC.

Responsibilities:

  • Work with Executive Director and leadership to create strategic plans and budgets, and to implement best practices for undertaking a higher level of fundraising activity.
  • Lead efforts to identify new funding sources, match prospects with appropriate solicitor(s), assess gift potential, and recommend methods for engagement.
  • Create and implement annual cultivation and solicitation plans for individuals, corporations and foundations, and revitalize the planned giving program.  
  • Serve as staff liaison for Board development committees, orient members to their roles, and ensure they receive the support needed to be successful fundraisers.
  • Leverage ED, Board committee and senior staff members to develop relationships, and maintain contact with present donors.
  • Integrate communications, events, and all development functions to ensure a consistent case for support and core messaging for all donor communications.
  • Supervise event planning, including selection and recognition of honorees, securing sponsors for Annual Spring Fling and Winter Gala; and overseeing third-party events.
  • Lead a team of three fundraisers, and collaborate with colleagues at all levels.
  • Carry out any additional assignments required to fulfill the mission of AC&C.

Qualifications:

  • Bachelor’s degree plus at least 7 years of experience cultivating and securing major, six-figure gifts from individuals, foundations and corporations. 
  • Experience directing a comprehensive fundraising operation including prospect research, donor data management, acknowledgment and stewardship; planned giving and bequests, and event planning.  Capital campaign experience a plus.
  • Ability to think strategically, recognize opportunities, identify high-return activities and prioritize to attain goals.
  • Management and administrative skills to build a team atmosphere and to motivate, direct and evaluate staff.
  • Exceptional communication skills, capable of writing and speaking persuasively, listening and asking thoughtful questions, and interacting with a diverse population.
  • Familiarity with social media as a fundraising tool and expertise with office systems:  MS Office and Raiser’s Edge fundraising database.
  • Genuine interest in animal welfare and a strong desire to promote and capitalize AC&C’s role as the only not-for-profit, open admissions animal sheltering organization in NYC.

Work Environment: Primary location of position will be at AC&C’s NYC Headquarters in an office environment.  Position will also involve work throughout the five boroughs of NYC at offsite venues including the five Animal Care Centers; fundraising and media events; and in the evenings or on weekends.

Reports to: Executive Director

Overtime: This position is exempt from overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Enrichment Facilitator – Manhattan & Brooklyn Animal Care Centers

Definition: Provide behavioral enrichment to the animals in Animal Care and Control of New York City’s (AC&C) care; including exercise, behavioral enrichment, and basic training; to provide mental stimulation promoting health and well being.

Examples of Duties and Responsibilities:

  • Work with the Enrichment and Staff Training Supervisor to maintain and support programs that provide behavioral enrichment, exercise and care for the animals at AC&C.  Enriching animals at our care centers through walking, play and with the use of toys.
  • Implement enrichment plans for animals at the care centers as designated by the Enrichment and Staff Training Supervisor.
  • Provide toys, bedding, and other enrichment supplies for animals, as appropriate.
  • In conjunction with enrichment plans, teach basic manners during exercise and in the kennel as appropriate.
  • Work with the behavior staff, animal care staff, and volunteers to identify particular animals that are shy, have been with AC&C for a long time and/or need special attention.
  • Work with Enrichment and Staff Training Supervisor and Enrichment Coordinator to create and implement an individualize enrichment plan for priority animals.
  • Work with Canine Behavior Assessors and Assistants to coordinate walking of dogs prior to their assessments.
  • Keep accurate written records to identify what was done each day for each animal and to monitor the plan. Update records and observation logs as new information becomes available. Communicate findings with the Enrichment and Staff Training Supervisor.
  • Write and monitor bios for animals to assist with educating the staff, volunteers and public about the animals, as needed
  • Clean up after animals. This includes picking up after the dog during a walk and spot cleaning of kennels as needed.
  • Work with all ACC staff to identify medical, care, and placement needs for the animals. This includes medical, grooming, and behavioral issues identified while providing enrichment.
  • Other duties as assigned.

Qualifications and Required Skills:

  • One year of experience with animals in a shelter, zoo, veterinary, or private training setting.
  • Must be able to handle all types and breeds of cats and dogs with varying behaviors and energy levels, including those showing fearful and aggressive behaviors.
  • Must  have strong interpersonal skills.
  • Position requires an individual who is able to physically walk distances.
  • High School Diploma or GED required.

Work Environment: Must be able to work in an animal shelter with a positive and motivational attitude. While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals.  The noise level in the work environment is very loud. Must be able to lift and move up to 75 pounds.

Reports to: Enrichment and Staff Training Supervisor

Overtime: This position is not exempt from overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Field Dispatcher


DEFINITION: This position is responsible for handling requests for animal rescues from the general public and dispatches requests to animal control officers in the field . It involves heavy use of telephones and computers as well as providing superior client centered service.

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

  • Receive, prioritize, and often handle multiple, simultaneous emergency phone calls for animal rescue assistance, such as but not limited to, injured/sick animals, abandoned animals, pick up of stray animals etc.
  • Identify, through appropriate and timely questioning of the caller, the nature of the problem. Summarize the critical information for field officers in the computer dispatch system using correct grammar, spelling, and punctuation, and classify calls according to the level of response required.
  • Dispatch field officers to animal rescue calls and transports within and around the 5 boroughs of NYC.
  • Counsel the public on the surrendering of animals, proper treatment and behavioral issues and alternative solutions to surrender as well as general issues related to pets and animals
  • Maintain complete and accurate records of dispatch events, calls for service, general inquiries, and other appropriate documents
  • Regularly use, in an efficient and accurate manner, the organization’s computerized database to maintain a record of activities and to track persons and animals within our system
  • Act as liaison with the Police, Fire Department or other agencies
  • Accept and process telephone credit card payments and contributions
  • Report to the supervisor any calls of an emergency or unusual nature
  • Handle additional duties as assigned and deemed appropriate by a supervisor 
  • Must be willing to work rotating shifts including nights, holidays and weekends.
  • Other duties as assigned.

SKILLS AND REQUIREMENTS:

  • High School Diploma or equivalent
  • Prefer two years of call center and/or dispatching experience or 3 years of customer service experience
  • Communicate, both verbally and in writing, in a clear, accurate and concise manner
  • Effectively use a telephone and computer
  • Resolve problems and calm members of the public, by telephone, while providing them with an outstanding client service experience
  • Handle multiple tasks and work under stressful conditions

WORK ENVIRONMENT: Work is normally conducted in an office environment and will require working on the weekends. While performing the duties of the job, the employee can be exposed to odors or airborne particles including animal fur and toxic chemicals. The noise level in the environment can be very loud.

REPORTS TO:  Dispatch Lead

OVERTIME:  This position is not exempt from overtime.

Apply for this position.

Licensed Veterinary Technician - Manhattan & Brooklyn Animal Care Centers

Definition: Under the direction of a veterinarian, assist in the provision of medical and surgical care of animals in the shelter. Administers medications, assists with surgery, performs basic laboratory tests, performs euthanasia. Works well independently but as part of a team to ensure timely, quality medical care for all animals in the shelter.

This position is based within the medical department at a specific AC&C location but flexibility to work at other locations may occasionally be required.

Examples of Duties and Responsibilities:

  • Handle, restrain and triage all animals entering shelter.
  • Medicate orally, SQ and IM as directed by the staff veterinarian.
  • Prepare animals for and assist in surgery.
  • Administration and monitoring of anesthesia.
  • Collect appropriate samples and perform basic laboratory tests, including decapitation for rabies testing.
  • Implantation of microchips.
  • Take and develop radiographs.
  • Perform Euthanasia.
  • Properly record all drug activity, DEA logs, and statistics, as required by law and AC&C policy.
  • Maintain accurate and complete medical records, including computer data entry.
  • Assist in the documentation of cruelty cases.
  • Assist in performance of necropsy, as needed.
  • Cleaning of medical areas, kennels and cages as needed.
  • Maintain medical equipment.
  • Aging, sexing, and accurate breed identification.
  • Other job duties as assigned by the lead veterinary technician or veterinarian.

Qualifications and Required Skills:

  • Must be 21 years of age or older.
  • Associates or bachelor's degree in veterinary technology, or foreign equivalent recognized by NYS.
  • Licensure in NYS to practice veterinary technology.
  • Previous experience working in shelters preferred but not required.
  • Eligibility for and willingness to apply for euthanasia technician certification.
  • Good written and oral communication skills.
  • Critical thinking and problem-solving skills, able to multi-task and prioritize.
  • Dependable, reliable, and efficient.
  • Must have NYS driver's license.
  • Must be able to lift at least 50 pounds and stand for prolonged periods of time.

Work Environment: The employee will regularly be exposed to the following: potentially zoonotic diseases (including rabies), aggressive animals, loud noises (e.g. barking dogs), and odors. Examination, restraint, and treatment of a high number of animals is physically and emotionally demanding. Euthanasia is performed in the facility and assisting with euthanasia is a specific job task for this position.

Reports to: Staff Veterinarian and Lead Veterinary Technician.

Overtime: This position is eligible for overtime.

Salary Negotiable: Full-time, exempt, competitive salary, plus benefits, including medical, dental and vision insurance, sick leave, annual leave, professional association dues and 401K.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Medical Supervisor - Manhattan Animal Care Center

Definition: Medical Supervisor ensures smooth operations of the AC&C Medical Department through oversight of medical records, logs, and staff supervision.

Examples of Duties and Responsibilities:

  • Inventory controlled dangerous substances (CDS); (the AC&C Medical Clerk, AC&C Medical Supervisor, or designated AC&C veterinarian may act as the DEA Agent).
  • Maintain accurate drug logs and medical records, as required by law; Medical Clerk may provide assistance with these activities.
  • Review of and assurance of accurate medical data entry, Quality control and appropriate follow-up in Chameleon, regardless of the position of the staff member having made the entry error(s).
  • Organizational management of Licensed Veterinary Technicians (LVT’s), veterinary assistants, and animal handlers (ACT’s), which includes scheduling and payroll.
  • Provide regular coaching, training and follow-up for the aforementioned employee population.
  • Assists and facilitates physical examinations of animals, as well as the timely delivery of their other veterinary care.
  • Ensures the smooth operation of the Medical Department, but serves – in this instance - to set the standard for team work.
  • Participates in daily shelter rounds and the creation of the At Risk list with representatives from the Operations Department, should a veterinarian be unavailable for that duty.
  • Expected to perform the humane euthanasia of animals at AC&C.
  • Oversee the maintenance, servicing, and repair of Medical equipment and is ultimately responsible for the completion of those activities.
  • Anticipates need for / facilitate transfer to other AC&C care centers/outside agencies for medical and surgical care.
  • Ensures compliance with relevant regulatory laws (e.g. medical waste) and interact in a professional manner with the NYC Department of Health in all relevant issues (e.g. preparation of rabies specimens, observance of DOH-holds).
  • Will work cooperatively with AC&C volunteers and partners.
  • Other duties as assigned by Medical Director.

Skills and Requirements:

  • A current NYS License in Veterinary Technology preferred.
  • Minimum 3 years of relevant experience
  • Basic familiarity with computers, MS Office and database experience
  • True love of animals and ability to interact with them in a calm, non-threatening manner
  • Demonstrated reliability, high level of integrity and leadership
  • Strong verbal communication skills
  • Set the tone for professionalism and performance expectations within Medical department.
  • Convey ideas, concepts, policies, and procedures to staff, as well as ensuring their understanding and compliance.
  • Communicate efficiently, effectively and appropriately and ensure that the Medical department is performing at a high level.
  • Ability to effectively problem solve and integrity will be unquestionable.

Work Environment
While performing the duties of the job, the employee must have the ability to work in an animal care facility where euthanasia is performed. Also, the employee must have the ability to remain calm and assertive in stressful situations. The noise level in the environment can be very loud.

Reports To: Medical Director

Overtime: This position is exempt from overtime.

Apply for this position.

New Hope Liaison - Brooklyn Animal Care Center

Definition: Review, select and place companion animals as well as exotic animals that are surrendered to the AC&C. Build and maintain relationships with animal welfare adoption partners.

Examples of Duties and Responsibilities:

  • Cultivate relationships with New Hope Partners and ensure compliance with New Hope protocols.  Communication via phone, e-mail, and in-person visits to shelter.
  • Prioritize animals for placement.  Coordinate with other departments to identify priorities.
  • Document, review and relay information to New Hope Partners as deemed necessary and appropriate.
  • Ensure the integrity of all documents, including but not limited to New Hope contracts, medical/behavioral records, etc.
  • Place phone calls to appropriate New Hope Partners for potential placements.
  • Consistent and timely follow-up on all potential placements.
  • Request and coordinate transports.
  • Act as a liaison for animals in the shelter’s care, with other departments,  New Hope partners, and external partners (transport, vet hospitals, etc.).
  • Review and update New Hope Partner placements daily and ensure timely follow up.
  • Identify and mark animals that have been placed with New Hope Partners.
  • Set-up animals internally and externally for spay/neuter appointments.
  • Attend offsite, after-hour New Hope functions, as needed.
  • Work cooperatively with AC&C volunteers and partners.
  • Other duties, as assigned by supervisor.

Qualifications and Required Skills:

  • Minimum 2 years placement experience working with animals.
  • Minimum 2 years of Customer Service experience preferred.
  • Ability to communicate information clearly and thoroughly.
  • Ability to remain calm and pleasant even in stressful situations.
  • Computer competency, including Microsoft Outlook, Word, and Excel; capable of learning shelter system database.
  • Ability to work at other care centers if needed.
  • High School Diploma or GED.

Work Environment:

Must be able to work in an animal sheltering environment, with a positive and motivational attitude. Ensure the confidentiality of AC&C Partners at all times.

While performing the duties of the job, the employee is frequently exposed to odors or airborne particles, including animal fur and toxic chemicals. The noise level in the work environment is very loud. Must be able to lift and move up to 25 pounds.

Reports to: New Hope Supervisor

Overtime:This position is not exempt from overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Apply for this position.

Placement Coordinator - Brooklyn Animal Care Center

Definition: The Placement Coordinator will represent all placement programs on various activities in the shelter environment.

Examples of Duties and Responsibilities:

  • Participate in daily rounds, and recommend placement plans for animals related to adoption, behavior, foster and New Hope.
  • Communicate recommended placement plans to various program staff. Follow up on completion of activities.
  • Identify animals appropriate to fast track for placement, and coordinate with staff from each program.
  • Coordinate animals featured in various media channels including online, print sources, social media, events, etc.
    • Select animals, secure photos, document in database, and notify staff appropriately.
    • Coordinate with communications department staff.
    • Coordinate transport and attend events when applicable.
    • Ensure timely follow up and accurate record keeping.
    • Maintain reports indicating where animals are featured and placement outcome.
  • Coordinate submissions of placement related posts for social media. Work with communications department for scheduling of posts.
  • Coordinate distribution of lists for animals needing bios and photos between departments and monitoring progress.
  • Assist Senior Manager, Program Operations, with reports documenting overall program statistics.
  • Perform additional tasks as assigned.
  • Represent AC&C as assigned.

Skills and Requirements:

  • Minimum of six months experience with Animal Care & Control of NYC.
  • Overall understanding of placement programs: Adoption, Behavior, Foster and New Hope.
  • Ability to make recommendations of best placement plans for animals.
  • Reliability, high level of integrity and punctuality are essential.
  • Ability to multi-task and remain organized.
  • Strong verbal and written communication skills.
  • Love of animals and ability to interact with them in a calm, non-threatening manner.
  • High School Diploma or GED.
  • Proficiency in Microsoft Outlook, Excel and Word; capable of learning shelter software.

Reports To: Senior Manager, Program Operations

Overtime: This is a non-union position and is not eligible for overtime.

Work Environment: While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals. The noise level in the environment can be very loud.

Apply for this position.

Placement Driver

Definition: The Placement Driver will work with various animal placement programs to maximize the number of animals being transported to and from fosters and New Hope (rescue) partners, and on occasion, adopters.  This will also include transports between Animal Care & Control of NYC  (AC&C) facilities, and will be done in coordination with field operations.  Transports will generally be within the five boroughs of New York City.

Examples of Duties and Responsibilities:

  • Ability to safely and humanely handle animals.
  • Drive vehicle in a safe manner.
  • Work with adoption, foster and New Hope program staff to schedule and coordinate transport of animals.
  • Clean and disinfect vehicle, cages, and equipment.
  • As needed, drive Mobile Adoption Center (26 ft. vehicle) to off-site adoption events
  • Communicate AC&C policies and procedures to public and other organizations.
  • Complete necessary written reports concisely and in a timely manner.
  • Work cooperatively with AC&C volunteers and partners.
  • Perform other duties as assigned.

Qualifications and Required Skills:

  • Possess and maintain a valid NYS Drivers License in good standing.
  • Good verbal and written communication skills and basic computer skills.
  • High School Diploma.
  • One year of satisfactory work experience handling animals and/or driving in a metropolitan area.
  • Ability to use GPS, read maps, and prioritize requests.
  • Must be able to lift a minimum of 50 pounds.

Work Environment: Majority of hours will be spent alone in vehicle driving.  While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals.  The noise level in the environment can be very loud.  Must be able to lift and move a minimum of 50 pounds.

Reports to: Field Manager

Overtime: This position is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Apply for this position.

Purchasing Coordinator - Headquarters

Definition:
This position is responsible for the negotiation, procurement, tracking and timely payment of all goods and services for ACC through a centralized purchasing system; maintaining and developing new vendor relationships; and acting as the liaison between Animal Care Centers, financial consultants and executive management.

Examples of Duties and Responsibilities:

  • Manage purchase order process for a wide variety of goods and services valued over $10 million, including equipment leases, care centers, office and medical supplies; work closely with supervisors to ensure accuracy of order and budget account codes.
  • Assist staff with requisition requests and place orders with vendors.
  • Review bid proposals and negotiate with vendors to ascertain the most favorable terms; maintain quality relationships with vendors; develop new vendor relationships to complement organizational needs.
  • Initiate and respond to correspondence from vendors.
  • Update and maintain price sheets for all vendors; calculate rates paid for purchases and price extensions.
  • Source and research new products.
  • Post financial data to appropriate accounts in automated accounting system or spreadsheet.
  • Track and maintain applicable records of purchase flow, inventory, and delivery and payment procedures, including cash box closing reports.
  • Prepare account deposit tickets and deposit money, as directed.
  • Monitor and oversee electronic payment process and act as lead contact with finance team to ensure accuracy and prompt payment to vendors.
  • Other duties as assigned by Manager or Executive Management

Skills and Requirements:

  • AAS or BS in Accounting or Business Administration
  • Minimum two years of accounting experience
  • Experience with procurement function in multi-location environment a plus
  • Highly developed general knowledge of computers and MS Office, Excel, PowerPoint; ability to learn and utilize new computer applications
  • Ability to multitask in busy office environment
  • Excellent interpersonal and organizational skills and team player work ethic
  • Strong verbal and written communication skills
  • Ability to handle multiple authorized purchases in timely manner and without error
  • Ability to resolve vendor problems, including delivery issues and payment terms

Work Environment: Work is normally performed in an office environment, with occasional site visits to Animal Care Centers or off-site trainings. Occasional lifting of delivered supplies may be required. While performing the duties of the job, the employee may be exposed to odors or airborne particles including animal fur and cleaning supplies.

Reports To: HR Manager

Overtime: This is not exempt from overtime.

Apply for this position.

Veterinarian

Definition: Provide leadership and direction for the medical and surgical care of animals in the shelter. Responsible for the day to day health of animals in the shelter. Triage and stabilize ill and injured animals (including on-call as needed), diagnose and treat a wide variety of medical conditions, anesthetize animals as needed, and perform surgery. Recognition and documentation of animal cruelty, including expert witness testimony. Must be willing to work with a wide variety of species, focusing on cats and dogs. Advise on placement and euthanasia decisions. Work with the medical director to ensure health of the population, oversight and training of medical staff (veterinary technicians and assistants).

This position is based within the medical department at a specific AC&C location but flexibility to work at other locations may occasionally be required.

Examples of Duties and Responsibilities:

  • Diagnosis and treatment of disease
  • Disease identification and surveillance, including daily rounds
  • Triage and examination of a variety of species
  • Efficiently stabilize and manage a variety of trauma cases, including vehicular traumas, high-rise traumas, etc
  • Recognize, manage and treat a wide variety of medical conditions, with a particular focus on infectious diseases
  • Direct veterinary technicians and assistants in the daily performance of their duties
  • Oversee controlled substances use and logging with the assistance of the medical clerk (where applicable)
  • Administration and monitoring of anesthesia
  • Performance of routine surgery, focusing on high-volume high-quality spay/neuter
  • Collect appropriate samples and perform and/or request appropriate laboratory tests, including decapitation for rabies testing
  • Interpretation of laboratory data and radiographs
  • Assist in placement and euthanasia decisions
  • Properly record all drug activity, DEA logs, and statistics, as required by law and AC&C policy
  • Maintain accurate and complete medical records, including computer data entry
  • Recognition and documentation of cruelty cases, including preparation of veterinary statements and expert witness testimony
  • Necropsy examinations of deceased animals
  • Work with the medical director to ensure compliance with relevant state law and city code
  • Other duties as assigned by the Medical Director

Qualifications and Required Skills:

  • DVM, VMD, or equivalent degree.
  • Licensure in NYS to practice veterinary medicine.
  • Previous clinical experience, particularly in shelters, preferred but not required.
  • Strong surgical and diagnostic skills
  • Interest in and understanding of shelter medicine, epidemiology, and herd health.
  • Good written and oral communication skills.
  • Critical thinking and problem-solving skills, able to multi-task and prioritize.
  • Dependable, reliable, and efficient.
  • Must have a valid NYS driver's license.
  • Must be able to lift at least 50 pounds, stand for prolonged periods of time, and perform multiple surgeries on a daily basis.

Work Environment: The employee will regularly be exposed to the following: potentially zoonotic diseases (including rabies), aggressive animals, loud noises (e.g. barking dogs), and odors.

Medical and surgical care in a high volume setting is physically and emotionally demanding.

Euthanasia is performed in the facility and euthanasia decisions are a specific job task

Reports to: Medical Director.

Overtime: This position is exempt from overtime.

Salary Negotiable: Full-time, exempt, competitive salary, plus benefits, including medical, dental and vision insurance, sick leave, annual leave, professional association dues and 401K.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.

Veterinary Assistant - Manhattan & Brooklyn Animal Care Center

Definition: Under the direction of a veterinarian, assists in the provisions of basic care for animals in the shelter by providing support to the licensed veterinary technicians and veterinarians. Performs initial screening examinations, documents medical findings, and administer a variety of medical treatment. Facilitates accurate and timely data entry, including photographic documentation as needed. Administers topical and oral medications, bathe and groom animals, and provide direct assistance to veterinary medical staff as otherwise directed. Ensures basic maintenance tasks are performed in a timely fashion to ensure smooth functioning of the department.

This position is based within the medical department at a specific AC&C location but flexibility to work at other locations may occasionally be required.

Examples of Duties and Responsibilities:

  • Perform initial screening examinations of animals arriving at the Care Centers and identify animals requiring further veterinary attention
  • Administer oral and topical medications
  • Implant microchips
  • Assist in feeding and other basic husbandry care of animals
  • Clean medical areas, kennels and cages as needed
  • Perform humane euthanasia
  • Maintain handling and restraint equipment
  • Accurately document medical exam findings, vaccinations, and treatment in Chameleon medical records
  • Assist in stocking and maintenance of adequate inventory
  • Facilitate transfer of animals from intake areas through medical and into appropriate housing
  • Work cooperatively with AC&C volunteers and partners
  • Other duties as assigned by the medical supervisor

Qualifications and Requirements:

  • Must be 21 years of age or older
  • Minimum 12 months previous experience working with animals in a veterinary or shelter setting
  • High school diploma or GED. Some college preferred but not required
  • Eligibility for and willingness to apply for certification as a euthanasia technician
  • Good written and oral communication skills and basic computer skills, including a basic understanding of medical terminology
  • Dependable, reliable, and efficient
  • Must be able to lift at least 50 pounds and stand for prolonged periods of time

Work Environment:

The employee will regularly be exposed to the following: potentially zoonotic diseases (including rabies), aggressive animals, loud noises (e.g. barking dogs), odors and airborne particles, including animal fur and toxic chemicals. The noise level in the environment is very loud. Must be able to lift up to 50 pounds.

Examination, restraint, and treatment of a high number of animals is physically and emotionally demanding. Euthanasia is performed in the facility and performing euthanasia is a specific job task for this position.

Reports To: Medical supervisor

Overtime: This position is eligible for overtime.

Note: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties to meet the on-going needs of the organization.

Animal Care & Control of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.

Apply for this position.