Rehoming Your Pet

ACC is Here for You and Your Pet

Rehoming your pet is a tough decision; we're here to help.

Animal Care Centers of NYC (ACC) offers compassion and understanding to owners who must rehome their pets and a warm welcome to the animals entrusted to our care. Before beginning the process of surrendering your pet to our shelters, please check out the following surrender prevention options.


Rehome on Your Own

ACC’s goal is to work with pet owners, empowering them to determine the best outcome for their pets. ACC takes in over 25,000 animals yearly, trying to find homes for as many as possible. You likely have just one, giving you the unique ability to focus your efforts and attention on them. Here are some tips for ensuring your pet goes to a safe new home: Rehoming Packet (PDF) – view online or download and print.

The easiest way to rehome your pet is to promote your animal for adoption online. Before you schedule an appointment, visit the following website to get your pet adopted without the stress of being in a shelter environment.

Deferred or Diverted Intake

ACC also has other options for pet owners who can no longer keep their pets but are reluctant to surrender them to a shelter. Our deferred intake program allows ACC to seek placement for your animal while they remain in the comfort of your home. We can also match specific types of pets directly with private rescue organizations that may be interested in receiving them. To utilize one of these options, please call our Care Centers at 212-788-4000.

cat pet

Owner Support

Through the ACC Admissions Department and agreements with partnering organizations, ACC can offer a variety of resources to assist pet owners in keeping their pets. Resources include:

  • Reduced or free routine veterinary care, including spay/neuter
  • Funding for emergency veterinary care
  • Behavior advice and trainer referrals
  • Supplies (food, litter, harness, etc.)
  • Assistance with tenant/landlord disputes, including NYCHA issues
  • Assistance for individuals entering DHS temporary housing
  • Assistance for military deployment
  • Assistance for pet owners who are hospitalized, incarcerated, escaping domestic violence, or experiencing similar situations

To find out if ACC can help you keep your pet, please call our Care Centers at 212-788-4000 and let us know about your situation.

Surrendering Your Pet

Surrendering your pet to ACC is done by appointment only. Bringing your pet to the care center without an appointment can result in long wait times, associated fees, and stress for your pet. It is in your pet’s best interest to stay in your home as long as possible while you utilize our rehoming tools above.

If you still need to surrender your pet after using the resources above, please fill out this questionnaire. An admissions counselor will contact you as soon as possible to schedule an appointment.

In the event of an emergency, please call our Care Centers at 212-788-4000 and let us know about your situation.